About Lothian Domestics
Your friendly local appliance repair experts serving Edinburgh and Central Scotland
Lothian Domestics is a growing family-run business, established in 2015, now offering domestic appliance repair services across Edinburgh, The Lothians, Glasgow, and a large portion of Central Scotland. We have a fully transparent approach to pricing, which means we do not have any hidden charges or fees and all of our costs are explained clearly when you book a call.
For your peace of mind, all our appliance engineers are fully trained and insured for the work they perform. Our engineers all have a wealth of knowledge when it comes to appliances and also carry a well stocked selection of parts in their van and this is why the vast majority of our jobs are completed on the first visit, resulting in a quicker turnaround for you. Every one of our appliance engineers are police vetted and carry digital identification with them at all times. You expect the best and by using us for your domestic appliance repairs, you can be sure you are getting the best.
As an online-first company, we encourage customers to book and manage their repairs through our website, as this ensures the fastest turnaround. Where online isn't possible, our phone lines remain available, but using our website and email for enquiries helps us respond faster and keep everything running smoothly.
Reasons to Choose Us
- Fully transparent and realistic pricing structure. We do not charge any hidden fees. We are so sure of our pricing, we publish all of our prices online.
- Fast, friendly & efficient service. We try to maintain capacity so that most jobs are offered an appointment the same or next day after being received.
- Highly Reviewed! We have over 2250 reviews across the internet, more than any other local company.
- We have a team of engineers directly employed by us, which minimises disruption if an engineer is off sick or on holiday.
- We respond to almost all contact attempts within a few business hours, however normally much quicker. Our average response time at present is less than 6 minutes.
- We are a repair only company, we do not supply new or reconditioned appliances. This means our vans can carry thousands more spare parts as we have no space taken up by new appliances, offering a much higher chance to repair on-site.
- Our engineers are all police vetted and carry digital identification so they are easily recognisable when they arrive on-site.
- We carry a very extensive van stock, allowing over 98% of recent repair jobs to be completed on-site, on the first visit.
- We are fully insured and fully skilled to complete all work we carry out.
- We are a climate friendly company. We try to do our bit to create a sustainable future for the generations to come by planting trees. We also separately offset carbon generated by our employees through a few different schemes. To date, we have planted 13467 trees and offset a combined total of 279.95 tonnes of carbon.
- Our labour rates are fixed to cover almost all faults, meaning you know in advance what our visit will cost with no nasty surprises.
- Letting Agents/landlords get free access to MyLothian, our exclusive in-house system which allows you to track each repair from start to finish.
- We are approved repair agents for some of the largest manufacturers out there, meaning we have the knowledge and technical backup to repair most appliances.
- We are SEPA registered, so unless advised otherwise by our customer, our engineers do not leave parts for you to dispose of after a repair, they take it all with them and dispose of it properly.
Available 24 hours a day, 7 days a week
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