Landlords & Letting Agents

MyLothian - Secure Login Section

Here at Lothian Domestics, we believe in a full transparency approach with our customers. To accomplish this, we give all landlords immediate access to our secure MyLothian portal - no matter how many properties you manage. Simply select "I'm a landlord" when booking your first job, and you'll get instant access to view the status of all your jobs online, 24/7.

All landlords are important to us - whether you manage one property or hundreds. There's no minimum job requirement, no waiting period, and no complicated setup. Just book your first job, select "I'm a landlord" during the booking process, and you're in!

You will not see this option anywhere else, it is fully designed, built and maintained inhouse by our own staff. Because we have full control over the design, it is built from the ground up around our business and our customer's requirements. Around 50% of the features were suggested by our existing customers and this has resulted in a system wrapped around our clients and the way your business works.

Benefits for Landlords & Letting Agents

• You simply send us the property details and the tenant's contact details and we will contact the tenant directly, saving you time.
• Find out the current status of a job at any time, 24 hours a day, 7 days a week.
• Tenants are sent an SMS message allowing them to book online, in real-time.
• Tenants are sent SMS messages reminding them of the appointment time, to avoid confusion and prevent no access visits.
• You can submit new jobs to us straight from the online interface.
• Find out what parts have been ordered and how long delivery is expected to be.
• Get an e-mail notification when a job is booked on with the tenant, letting you know when the visit will take place.
• Set a pre-authorisation amount for parts that can be fitted without disturbing you.
• All our engineers carry electronic devices allowing real time updates.
• Access a risk assessment for each job we carry out in one of your properties.